Support
Up Support
If you need help with Up, have a bug report, or have questions about your account, contact support and we’ll reply as soon as we can.
Contact Support
Email: support@charthompllc.com
Helpful Details to Include
- Your phone number or account identifier used with Up.
- A short description of the problem.
- What you expected to happen and what happened instead.
- Your device model and iOS version.
- Screenshots, if relevant.
Account and Privacy Requests
For account deletion, privacy questions, or data requests, email support@charthompllc.com and include enough detail for us to locate your account.